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Logging in

For all users: how to sign in to Summit for athletes, coaches, and admins, including first-time sign-in and password help.

This article helps you sign in to Summit. Athletes and coaches sign in with their Summit credentials. Staff from HPSNZ may sign in with their organisation account via SSO (single sign-on).

First Time


Receive email invite


You will receive an email notification informing you that an account has been created in SUMMIT with your user name and a link to set a password.
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Create New password

The link will prompt you to create a new password

💡 Tip: If you don’t use the right mix of letters, numbers and symbols you will be asked to create a different password. Your password must contain at least 10 characters, and at least 3 of the following: lower case letters, upper case letters, numbers, special characters. You also can’t have more than 2 identical characters in a row
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Once you have created a password you will be prompted to navigate back to the home page


Set up MFA

When logging in for the first time you will be asked to secure your account by setting up multifactor authentication (MFA). This is an important step in keeping your account and data safe at all times.

Screen pop up to help set up MFA will appear
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On your mobile phone:
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  1. Open your Authenticator app (Google or Microsoft Authenticator) – download from app store if you need

  2. + Add new / Scan QR code in the app
    Scan the QR code that popped up in SUMMIT.
    This will add a new code with your account details

  3. Find this account and look for the 6 digit number that will appear

  4. Type that number in your AMS web screen

  5. Copy and save somewhere the recovery code which will only appear the first time you authenticate

  6. Tick to acknowledge

  7. Continue

Accept User Terms and Privacy

First time accepting user terms and privacy statement

  1. Logging in for the first time will require you to read and accept the user terms.

  2. Click continue.

  3. Then read the Privacy Statement.

  4. Click continue


💡 Tip: If you receive an alert that your access is not yet set up, it means your NSO Administrator hasn’t assigned your role and connected you to athletes. Check with your sport, then log out and log back in


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Logging in Subsequent times

Signing in

  1. Open a web browser and go to the Summit sign-in page .

  2. The Summit sign-in screen appears.

  3. Enter your email address

  4. Enter your password in the Password field.

  5. Click sign in

Note: Organisation staff who use single sign-on click HPSNZ log in instead of entering an Summit password, then sign in with their organisation account.
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Forgotten Password

  1. On the sign-in page, click [forgot password] link

  2. Enter your email or username.

  3. Follow the instructions in the email you receive to reset your password.

  4. Return to the sign-in page and sign in with your new password.

Note: Single sign-on users (HPSNZ or Sport NZ staff) cannot reset a password here. Reset it through your organisation account, or contact your organisation IT support.

Cannot Sign In

Note: If you still cannot sign in, contact Summit support at [email protected]

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